Let’s talk about how to make a potential client choose YOU above the competition.
Likely, at some point in your life, you’ve been wooed by 2 people or more at the same time. How did you decide who to go with? You followed your heart, I suppose. You picked the person who resonated with you the most.
So, how can you wrestle a potential client’s attention from your competition?
Make her a heroine.
Tell HER story, and in the language she understands. When she sees herself in the story, she’s more than ready to act out the script.
Of course, your goal is not only to attract attention but to make an impression. Let your words reverberate in her mind. That’s what will make her come back, or stay.
But why is it important to tell her story? Two reasons:
– First, it shows that you “get” her. That you understand what she’s going through. This is what grabs her attention.
– Second, it puts you in the position of a guide that she needs. And that’s a good place to be. Now, she needs you, so she stays with you.
Stories are at the core of human identity. It’s who we are. It’s us. When you tell your customer’s story, you connect on a deep level. You have her heart. And that’s what you need – the heart.
And remember, if you can’t reach into their heart, you can reach into their wallets either.
So, what’s your brand story?
And more importantly, how are you telling it?
When you need brand stories that will make an uncommon impact, book a call with me here.
So now what?
Well, nothing. Except, you know it’s literally in your hands now. The only thing standing between you and your ideal clients is this: Click here to Make Uncommon Impact.
In my preteens/early teens, I wore my kinky-thick African hair short. I don’t remember why but it was very “convenient.” It supported my queer habit of sticking my pen or pencil in my hair, like the local carpenter did.
Weird fashion sense, eh?
My folks were always vexed by this and after several rounds of advising me against this annoying fad, Dad sternly warned me to stop or else…
One thing, in particular, that made him freak out was, on several occasions, I’d be looking for my pen. I’d turn the whole house upside down searching for it, only to realize it was right there on my head.
Isn’t that indicative of how we sometimes search for solutions on the outside, only to realize that all the answers were right there with us?
And it’s not just us as individuals; it’s us as entrepreneurs. We struggle to find material that connects with our audience. We’re ever looking for the perfect message, the right content, the most shareable one-liner…which only makes sense, because…
…what’s the use of speaking, if no one’s listening, right?
Imagine that you didn’t have to bend over backward to find things to share with your audience. What if A1 content is right under your nose or, I should say, in your head?
What if, instead of the blank screen staring at you, you were energetically drumming away on your keyboard, and your cursor was literally pleading, “wait, let me catch my blink breath!”
I think it is possible. Well, almost.
Okay, I know that’s some exaggeration but… you get the point. You want to have access to a never-ending stream of content that gets them swooning. Well…
Enter Storytelling – the oldest of all art.
Storytelling has been with us since Paradise was lost. From the point when Adam and Eve were ousted from the Garden of Eden and started procreating, I imagine they would have told their children stories – about the time when they had everything and why now they had to toil for daily bread. I see Cain and Abel asking questions and demanding answers. I believe they took those stories to heart and made meaning out of them.
Remember when one world ended and another began? When Noah and his family went through the Great Deluge and emerged on the other side? They would have had their children gather at their feet listening to them tell stories of the pre-flood era and why it mattered.
My point? Storytelling has been with us since we were. It will remain with us until Paradise is regained.
Whether you’re writing an email sequence, blog post or web copy, you need well-thought-out narratives. If you’re building a brand, you need a story. Your client testimonials are stories. Even your case studies, which are some of the most powerful marketing tools, are stories.
You have everything you need to build your content. The best part of it is, new stories are born every day, so, you have a never-ending supply.
As you wade through this thing called business, stories will come to you. Let them – stories from your past, stories from today and even stories from the future. Yes, let your imagination run wild. Sci-Fi anyone?
When you share those narratives, you tell a bigger story of who you are and how you got here. You empower your audience, telling them you know where they are and you’re right there with them. Most of all, you communicate your vision of what’s possible.
You win them over.
And, guess what, the world will never be the same again because, now, it is yours.
Do you crave instant connection with your ideal reader?
Like, within 10 seconds into your message, it just “clicks,” and your reader knows she wants you in her life?
I feel you, totally.
You’ve put in so much passion into your business. You’ve done the time. You’ve spent the resources.
Now, all you need is to sell.
So, how do you do that?
Tell A Story.
I was scrolling through my Facebook feed one afternoon in October 2017 and saw “Me Too” on a friend’s timeline?
Do you remember it, too?
At first, it didn’t mean anything. But then I saw it on another friend’s timeline and I was like, “Is this a new fad or something?”
Within days, I realized that this wasn’t just some trending hashtag.
It was millions of women connecting to one woman’s story.
Because she told it.
That movement exploded into something bigger than itself.
And that is the power of story.
But what is it about storytelling that makes it the perfect connector?
To answer the question, I’d like to reference the most influential man of all time, according to ranker.com
Jesus was known for his effective use of stories. In fact, it was said that he would not teach without an illustration.
You probably know a few of these, like the parable of The Prodigal Son (a lesson in forgiveness), and the parable of The Talents (a lesson in resourcefulness and accountability).
When Jesus spoke, people often reacted in the following typical ways:
– They listened with rapt attention to everything he had to say.
– They valued listening to him over their own needs, such as food.
– Some admitted that they had never heard anyone speak like him.
Many remembered his words, years after he had said them.
Which leads us to the question: Why is storytelling such a potent audience engagement-slash-marketing tool?
Storytelling breathes life into your brand.
It gives your brand a personality – a face your reader can identify with, an insight into who you are. You instantly become more believable, more human. Your audience knows you. When you tell a story, you also position yourself as a friend that your ideal client needs. Like me, you probably hate emails from big name brands. I don’t even give them the second look; I just delete. Reason? Because I do not know them. And getting a mail from someone you don’t know feels spammy.
Storytelling establishes an emotional connection with your reader
It lets you strike an emotional chord in your ideal client, in a way that nothing else can. When it comes to purchase decisions, people buy based on emotion first, and then they justify it with logic. It’s a weird science but yes, that’s the way it is. Sharing a story opens up a line of communication that brings your ideal reader closer to you. And lays a groundwork you can build on. Why? Because you show her that you know where her shoe pinches. You understand her pain. That is what makes her fall in love with you.
Storytelling takes your ideal client through a journey she yearns to experience.
Storytelling allows your reader to imagine what her future would be like, if she lets you into her life today. How?
Well, if you’ve been through a similar trial and triumphed, chances are, you’re more qualified to lead her to her own triumph too. You become the crusader that she so badly needs to fight her cause. You win a loyal fan. She trusts you. And that’s what all great relationships are about, isn’t it – the Know, Like, Trust factor?
How do you proceed with storytelling?
How do you get to the point where your ideal client says, “me too?”
“Me too. I’m in the same situation. Please help me get out”
“Me too. I want to be where you are now.”
“I’m so pumped. If you could do it, I can do it”
Sharing a story doesn’t have to be tedious. It could be as simple as an experience you had over the weekend. It could also be as elaborate as your life story. Or something as brief as a dialogue you had with someone and the lessons you learnt from it.
The whole idea is to make a connection. If that’s your goal, the tips below can help.
Define your objective
What do you want to achieve? That will determine how you tell your story. Some tell their (real)life experiences. Others paint scenarios. Others create fictional (but true-to-life) situations. Whatever you choose, be sure to draw parallels and make your point clear. Do not feel compelled to tell it all in one go. Tell only the part that applies to the point you want to make.
Create your Attractive Persona
Create your attractive persona – the main character of your story – because it gives your reader someone to look up to. Sort of, a role model. This could be you. Or their future self (after they’ve worked with you). This gives her power and positions her as the hero of her own story. Who doesn’t want that?
Choose your angle
What angle do you want to approach your story from? In his book, Dotcom Secrets, marketing guru, Russell Brunson, suggests a few. Here are my favorites:
Before and After Example – (First I was this. Now I’m that.) Weight loss stories are a perfect example of this.
Loss and redemption Example – (I used to be rich. Then a recession happened and I lost everything. But I was able to find my way back up. Here’s what I learned in the process and I can help you too).
Epiphany Example – (I was talking with my mum the other day and noticed a spider vigorously spinning a web across our kitchen window. Suddenly it occurred to me that…(reveal your lesson-slash-discovery).
Your story doesn’t have to be about you
Sometimes, your personal story won’t work the magic. Use other people’s story. Or third person testimonials. This can further boost your credibility.
Make It A Promise of Value
Keep in mind your main goal for telling the story in the first place – selling, relationship building, etc. Make sure that your story directs people to the value that you offer. It should lead your readers up to the point where the next logical thing to do is buy from you. Or don’t tell it at all.
Take your reader through a journey
Paint pictures. Paint a picture of where your ideal client is right now and create a snapshot of where she wants to be. Sort of, give her a peek at what’s possible, working with you. Imagine that your reader is stuck in the rain, for example. The rain is beating her silly and she’d right now give anything to get a bit of sun. Your job as the storyteller is to guide (always guide) her towards sunshine and your story will be the argument that will guide her to saying, “yes.”
Be natural. Be You. People can often see through a mask. So drop anything that suggests perfection. It won’t serve you. Share your character flaws. And being vulnerable is not bad, but do it cautiously; not everyone loves sappy stories.
The ability to tell a good story can be mastered. And when you do, you become a selling powerhouse on your own.
If you’re curious about how storytelling can attract people to your brand, feel free to follow my blog. You’ll find it a resource on all things storytelling.
If you’re an introvert, you probably shy away from the limelight.
And even if you’re an extrovert, there’ll be times when you simply want to hide away.
But sometimes, the limelight yanks the covers off you and screams, “lights, camera, action!” It’s all eyes on you.
And there’s nothing you can do about it.
At 13, I wrote an essay that caught my English teacher’s attention. He put me forward to rep the school at a local writing competition.
As much as I prayed not to, I won first prize.
It was the first of many that my timid self would win for the school and started me out on the path of writing.
It can happen in business. You start out in your small comfort zone, but it soon hits you that cozying up there won’t get you very far.
You realize your time there is up and you’re ripe for the growth zone.
Shifting to the growth zone might mean a small change, sometimes.
But at other times, it could be a whole 360-degree turn and you’re barely recognizable from when you started.
In fact, if we didn’t know better, we’d swear that the butterfly and the caterpillar didn’t share a common ancestry.
So, it’s pretty cool when you consider how much transformation can take place in a person over time.
But as you morph, you see that your new self is not only beautiful, it’s ready to take off. Things are aligning; shifts are happening…
As this goes down, will you document it?
Your growth story will be one of the few things that will keep you grounded in your business, even when California’s giant sequoias become no match for you.
It will be part of your brand story; it will fuel your brand promise.
Do not forget to document your hero’s journey.
‘Cos you are a hero, make no mistake.
And when you’re ready, I’ll be here to help you craft a story so powerful you can only come out one thing – a winner.